eFiling your family law matter in the Commonwealth Courts Portal


The following is a guide to the
Commonwealth Courts Portal. This demonstration will begin in 10 seconds or you can click on a specific step to skip ahead. This demonstration will briefly step you
through the process to e-file for family law matters in the Commonwealth Courts portal if you don’t have a lawyer and you are representing yourself.
It will show you how to link yourself to an existing file or how to create a new file
if you don’t have an existing file and other useful tips. You’ll need a few things before you get
started… a computer, scanner, internet access, the documents you intend to file to support your application, your username and password
(if you are already registered), a MasterCard or Visa card (if a fee is payable), and a printer Let’s get started. Open the website www.comcourts.gov.au
and select ‘Register Now’. Enter your personal details then create
a username and password. Note the character requirements when
creating a username and password. if you have previously registered, type
your username and password into the login boxes on the portal home page.
If you have forgotten your username or password you can use the ‘Forgotten Username’ or ‘Forgotten Password’ links on the homepage or contact the national inquiry centre during business hours via live chat or email [email protected] If you want to e-file but you do not
have an existing file number you’ll need to start a new file. To do this go to ‘Your Files’ in family law e-filing then select start a new file. Confirm the statement if you are filing
on your own behalf. Create a new document by selecting the
document you want to file and select which court you want to file in. You may be asked to upload documents to support your application. Only files in PDF are currently accepted, up to 10 MB and a limit of 100 pages. Enter a title and description for your records, then select ‘Create’. You will then be asked questions to complete the application. You should save and validate each part as you go. If you need assistance during business
hours click on ‘Contact Us’ to contact the national inquiry centre by using Live Chat. If you want to e-file and you have an
existing file number, or if you have already registered and want to see your files, you’ll need to link your file to see it online. Go to ‘Your Profile’ and then ‘Request
access to your file’. You will then be asked to enter your
file number and client number and then press ‘Submit’. Your file number must
include the full year at the end. If you do not know your file number or client number go to ‘Contact Us’. If the link was successful a pop-up
screen with the message ‘The requested link has been made’ will appear. You will then be directed to
an area where all you linked files are stored. Select the required file number
to open the file. If your file is closed, your file will be listed in the ‘All Files’ tab. Once opened, you can start a new
application, add a document on an existing file, file a response, set up email notifications, see court events and orders, and look at
documents filed and parties. If you would like to search for
files once you have logged in select the ‘Available Files’ tab to locate
your file. Or you can search using the search bar. Type the file number and press ‘Search’. When typing your file number it must include the full year at the end. If you file is closed and you want to
file a new application you’ll find your file in the ‘All’ tab. This will show all the available files that are linked to your Commonwealth Courts Portal account. Once you are registered and have linked
yourself to your file you can also print your proof of divorce at no cost if your
divorce was finalised after the 13th of February, 2010. To find your file go to the ‘Available Files’ tab. Or enter your matter name or file number in the ‘Search for file’ field. You must include the full year at the end with no spaces. After clicking ‘Available Files’ locate
your file number. Select the divorce application, go to
‘Court Events and Orders’, select ‘View Orders’. From here you’ll be able to print off
your divorce order at no cost. To access the portal go to www.comcourts.gov.au You can talk to the national inquiry centre by using live chat on the homepage or email [email protected]

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